Contact Split
We are a small independent team in Israel and we read every message. Email is the fastest way to reach us — there is no phone line, so we can spend the time on real answers.
Support email: splitapp.help@gmail.com
When to write to us
Receipt recognition problems: if the AI missed a dish, misread a price or skipped a line, send us a short description of what happened and at which step.
Share-link problems: if a participant could not open the link, got stuck on a waiting screen, or saw partial data.
Feature suggestions: many features — manual tip, assigning leftover dishes, the payment hand-off — started as user emails.
Business or partnership questions: restaurants, events or advertising.
What to include
To reproduce an issue quickly it helps to include the bill link (if it still exists), a screenshot, your phone and browser, and roughly when it happened. Never send payment details — Split does not ask for or accept payment information.
Response times
We aim to reply within two business days. Blocking bugs get priority. Replies may be slower on weekends and Israeli public holidays.
Privacy and data deletion
Data deletion requests are handled on the dedicated page, and can also be emailed with the link of the bill you want removed.